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Grant Havekost

Los Angeles (LAX) Global Entry Interview: Ultimate Guide

Introduction

Los Angeles Airport (LAX) is not just a gateway to exciting destinations but also a prime location to complete your Global Entry interview. This trusted traveler program can revolutionize your international travel experience, making customs and immigration a breeze. In this comprehensive guide, we'll walk you through what to expect during the Global Entry interview process at the Los Angeles enrollment location and offer tips to ensure a smooth and successful experience.


 

No appointments available in Los Angeles?

Check the latest interview wait times at LAX. Appointments open up because of cancellations & reschedules, but you have to act fast because they get booked within minutes. Want to receive real-time notifications when an appointment becomes available at Los Angeles airport (LAX)? Learn more about our notification service, which our customers have been using to quickly secure their appointments.

 

What is Global Entry?

Global Entry is a program by U.S. Customs and Border Protection (CBP) that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter through automatic kiosks at select airports, including LAX, making international travel a breeze.


Does Los Angeles have Global Entry?

Yes, Los Angeles (LAX) offers Global Entry and has an interview center where you can enroll in Global Entry. You can use the Global Entry kiosks at LAX for expedited entry upon arrival from an international destination.


Los Angeles Global Entry Interview Location and Hours

  • Address: the Los Angeles Global Entry enrollment center is located in a Customs & Border Control (CBP) building outside the LAX airport complex, at the address 11099 S. La Cienega Blvd. Suite 155, Los Angeles, CA 90045.

  • Phone: you can contact the Los Angeles Global Entry office using the phone number (310) 642-1425.

  • Operating Hours: the Los Angeles Global Entry center is open from 7:30 a.m. to 9:30 p.m. on weekdays Monday to Friday.


The Global Entry Interview Process at Los Angeles

Now, let's dive into the specifics of what you can expect during your Global Entry interview at Los Angeles:

  1. Complete your Global Entry Application: the very first step in everyone's Global Entry journey is to submit your Global Entry application on the Trusted Travelers Programs (TTP) website. Your application will require basic information like job history, address history, travel history, as well as a non-refundable application fee ($100 prior to October 1st 2024, $120 after due to fee updates).

  2. Become conditionally approved: once your application is submitted, the government will review your details. If they do not require any more information or have follow-up questions, your application will be marked as "Conditionally Approved" at which point you're allowed to schedule your interview. 

  3. Schedule Your Appointment: you will need to schedule an appointment through the Trusted Traveler Programs (TTP) website. Ensure you choose a date and time that suits your availability. Check the latest interview wait times at LAX.

  4. Arrive at the Los Angeles Enrollment Center: On the day of your interview, arrive at the Los Angeles enrollment center, located outside of the LAX airport complex at the address 11099 S. La Cienega Blvd. Suite 155, Los Angeles, CA 90045. Plan to arrive a bit early to give yourself time to park and locate the Global Entry office.

  5. Required Documents: Make sure you have all the necessary documents with you, including your valid passport, the Conditional Approval letter from your TTP account, another government-issued ID, such as a driver's license, proof of residency (a utility bill or lease agreement to verify your address)

  6. The Interview: The Global Entry interview is typically a straightforward process, lasting around 15 minutes. During the interview, a Customs and Border Protection (CBP) officer will verify your identity and cross-check the information on your application, ask you questions about your travel history and, in some cases, your criminal background (if applicable), capture your fingerprints, provide instructions on how to use the Global Entry kiosks at the airport.

  7. Approval and Membership: If everything checks out during your interview, you'll receive approval for Global Entry. Your membership card will be mailed to you within a few weeks. Once you have your Global Entry membership, you can begin enjoying expedited customs and immigration clearance.





Does the Los Angeles Global Entry Interview Location Accept Walk-Ins?

No, the Los Angeles Global Entry enrollment center does not accept walk-ins for interviews. You must make an appointment in advance via the TTP website, or conduct your interview via Enrollment Upon Arrival.


Does Los Angeles LAX do Global Entry Enrollment Upon Arrival?

Yes, the LAX Airport Global Entry office participates in enrollment upon arrival, which allows Global Entry applicants who are conditionally approved to complete their interview upon arrival into the United States. If you are arriving on an international flight into Los Angeles LAX Terminal 2, Terminal 4, Terminal 7, or Tom Bradley International Terminal, you can complete your Global Entry interview upon arrival without a scheduled appointment.

  • Enrollment upon arrival at LAX Tom Bradley International Terminal: open from 6 a.m. to 9 p.m.

  • Enrollment upon arrival LAX Terminal 2: open from 9 a.m. to 5 p.m.

  • Enrollment upon arrival LAX Terminal 4: open from 11 a.m. to 7 p.m.

  • Enrollment upon arrival LAX Terminal 7: open from 11 a.m. to 7 p.m.


Preparing for Your Global Entry Interview

Here are some essential tips to help you prepare for a successful Global Entry interview at Los Angeles LAX:

  1. Review Your Application: Before your interview, review your Global Entry application to ensure all the information is accurate and up-to-date.

  2. Arrive Early: Plan to arrive at the enrollment center a bit earlier than your scheduled appointment to accommodate any potential delays.

  3. Bring Required Documents: Double-check that you have all the necessary documents, including your passport, Conditional Approval letter, and proof of residency.

  4. Dress Appropriately: While there's no formal dress code, it's a good idea to dress neatly and professionally for your interview.

  5. Be Polite and Respectful: During the interview, be polite and respectful to the CBP officer. Answer questions honestly and confidently.

  6. Stay Informed: Keep track of any updates or changes in the Global Entry program or interview process, especially if you have to reschedule.


Where is the Global Entry Interview Center in Los Angeles?

  • Located outside of the LAX Airport Complex: the Los Angeles Global Entry office for scheduled interviews is conveniently located in a dedicated building outside of the primary airport complex at the address 11099 S. La Cienega Blvd. Suite 155, Los Angeles, CA 90045.

  • Get to the Los Angeles Enrollment Center using Public Transport: because the enrollment center is not located in LAX airport, it is more challenging to reach the interview location using public transport. The closest public transportation stops are the Aviation/LAX stop on Metro C line (18 minute walk from station), Bus 120 stop at Aviation/LAX C Line Station (9 minute walk from bus stop), or the Bus 117 stop at LAX City Bus Center (16 minute walk from bus stop). You may want to consider using ride-sharing apps like Uber or Lyft from these public transportation stops so that you do not need to walk.

  • Google Maps Directions: view the Los Angeles Global Entry office on Google Maps and get directions from your location.


Where To Park for Global Entry Interview at Los Angeles Enrollment Center

  • Which Parking Spot to Choose: there are designated parking spots with Global Entry signage and parking spots marked with green curbs which you can use. These spots are directly in front of the interview center, and there are many parallel parking spots with green curbs which you can use as well. Do not park in any other spots or you may risk your vehicle getting towed. See below for the signage and green curbs you should look for when you arrive.

  • Can I Reserve a Parking Spot? No, parking is on a first come, first serve basis at the Los Angeles Global Entry enrollment center.

  • How Much does Parking Cost: parking is free at the Los Angeles Global Entry enrollment center, primarily because it is not located in the LAX airport complex.

  • Parking Contact Information: if you have questions about parking at the Los Angeles interview location, contact the enrollment center using the phone number (310) 642-1425.



After the Interview

Upon successful completion of your interview, you will receive your Global Entry card in the mail, typically within a few weeks. This card allows you to use Global Entry kiosks at airports across the United States and in select international locations.


Maximizing Your Global Entry Experience

  • Use at Airports: Global Entry members can access expedited processing lanes at airports, including Los Angeles LAX.

  • TSA PreCheck Inclusion: Global Entry membership also includes TSA PreCheck, further enhancing your airport security experience.


Conclusion

Completing the Global Entry interview process at the Los Angeles enrollment center is an excellent choice for travelers seeking expedited customs and immigration clearance. By following the steps outlined in this guide and adequately preparing for your interview, you'll be well on your way to enjoying the benefits of hassle-free international travel.


No appointments available in Los Angeles LAX?

Check the latest interview wait times at LAX. Los Angeles LAX is a high-demand center for Global Entry interviews, and is often booked out 3+ months straight. While there tends to be limited availability, there are frequent cancellations meaning slots do open up at shorter notice. In order to take advantage of these cancellations, you can either closely track the TTP website for availability, but please note that often the cancellations slots become booked within 5-10 minutes, so this approach may be impractical. The alternative is to use an automated alert system, such as our service Global Entry Tracker, which will send you real-time emails for when there is availability at Los Angeles LAX. You can select up to three locations to track and select a desired date range so that you only get notified when a closer appointment date opens up. Learn more about our service and contact us if you need help securing your appointment.

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