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Grant Havekost

Nashville Global Entry Appointment Process: Ultimate Guide

Updated: Sep 14

Introduction

Planning to travel internationally and want to expedite your airport experience in Nashville? The Global Entry program at the Nashville Enrollment Center located near the Nashville International Airport (BNA) is your solution. The Global Entry trusted traveler program (TTP) can significantly enhance your international travel experience by streamlining the customs clearance process. In this comprehensive guide, we'll walk you through what to expect during the Global Entry interview at the Nashville enrollment center and provide information on the application process, documents, parking, location, and more.


 

No appointments available in Nashville?

Check the latest interview wait times at the Nashville Enrollment Center. Appointments open up because of cancellations & reschedules, but you have to act fast because they get booked within minutes. Want to receive real-time notifications when an appointment becomes available at the Nashville Enrollment Center? Learn more about our notification service, which our customers have been using to quickly secure their appointments.

 

What is Global Entry?

Global Entry, a program by U.S. Customs and Border Protection, allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members use automatic kiosks at select airports, including Nashville International Airport, for quick and efficient travel​​.


Why Choose Nashville for Your Global Entry Interview?

Selecting the Nashville enrollment center for your Global Entry interview comes with several advantages:

  1. Proximity: For residents of Nashville and surrounding areas, the Nashville enrollment center provides a convenient and accessible location for the interview process. The Nashville enrollment location can also be a good option if you live in North Carolina or Georgia and there isn't any interview availability at the Charlotte or Atlanta locations.

  2. Efficiency: The Global Entry enrollment center in Nashville is typically well-organized, ensuring a smooth and efficient interview experience.

  3. Convenience: Completing your interview at the Nashville office allows you to immediately benefit from the Global Entry program upon your next international trip.


The Global Entry Interview Process in Nashville

Let's dive into the specifics of what you can expect during your Global Entry interview at the Nashville enrollment location:

  1. Complete your Global Entry Application: the very first step in everyone's Global Entry journey is to submit your Global Entry application on the Trusted Travelers Programs (TTP) website. Your application will require basic information like job history, address history, travel history, as well as a non-refundable application fee ($100 prior to October 1st 2024, $120 after due to fee updates).

  2. Become conditionally approved: once your application is submitted, the government will review your details. If they do not require any more information or have follow-up questions, your application will be marked as "Conditionally Approved" at which point you're allowed to schedule your interview. 

  3. Schedule Your Appointment: you will need to schedule an appointment through the Trusted Traveler Programs (TTP) website. Ensure you choose a date and time that suits your availability. Check the latest interview wait times at the Nashville Enrollment Center.

  4. Arrival at the Nashville Enrollment Center: On the day of your interview, arrive at the Nashville enrollment center which is conveniently located in a dedicated building on the airport property (address: 612 Hangar Ln 116, Nashville, TN 37217). Plan to arrive a bit early to give yourself time to park and locate the office.

  5. Required Documents: Make sure you have all the necessary documents with you, including your valid passport, the Conditional Approval letter from your TTP account, another government-issued ID, such as a driver's license, proof of residency (a utility bill or lease agreement to verify your address)

  6. The Interview: The Global Entry interview is typically a straightforward process, lasting around 15 minutes. During the interview, a Customs and Border Protection (CBP) officer will verify your identity and cross-check the information on your application, ask you questions about your travel history and, in some cases, your criminal background (if applicable), capture your fingerprints, provide instructions on how to use the Global Entry kiosks at the airport.

  7. Approval and Membership: If everything checks out during your interview, you'll receive approval for Global Entry. Your membership card will be mailed to you within a few weeks. Once you have your Global Entry membership, you can begin enjoying expedited customs and immigration clearance.


Does the Nashville Interview Location Accept Walk-Ins?

No, the Nashville Global Entry enrollment center does not accept walk-ins for interviews. You must make an appointment in advance via the TTP website.


Does Nashville Airport have Global Entry Enrollment Upon Arrival?

No, the Nashville (BNA) Airport Global Entry enrollment center does not participate in enrollment upon arrival, which allows Global Entry applicants who are conditionally approved to complete their interview upon arrival into the United States. This is because the Global Entry enrollment center in Nashville is separate from the main Nashville airport terminal. You can still participate in Global Entry Enrollment Upon Arrival when you arrive internationally into another participating airport.


Preparing for Your Global Entry Interview

Here are some essential tips to help you prepare for a successful Global Entry interview at the Nashville enrollment location:

  1. Review Your Application: Before your interview, thoroughly review your Global Entry application to ensure all the information is accurate and up-to-date.

  2. Arrive Early: Plan to arrive at the enrollment center a bit earlier than your scheduled appointment to accommodate any potential delays.

  3. Required Documents: Double-check that you have all the necessary documents with you, including your passport, Conditional Approval letter, and proof of residency.

  4. Dress Appropriately: While there's no formal dress code, it's advisable to dress neatly and professionally for your interview.

  5. Stay Courteous: During the interview, maintain a polite and respectful demeanor with the CBP officer. Answer questions confidently and honestly.

  6. Stay Informed: Stay updated on any changes or updates related to the Global Entry program or interview process, especially if you need to reschedule your appointment.


Where is the Nashville Global Entry Interview Location?

  • Located in a Dedicated Building on the Airport Property: the Global Entry interview office in Nashville is in a dedicated building, making it easy to find given you do not need to enter the main airport terminal.

  • Get to Nashville interview office using Public Transport: because the Nashville Enrollment Center is not located inside the airport, there are limited public transportation options to reach the interview center. You will likely need to take public transportation to the airport terminal, and then take a rideshare (like Uber) to reach the Global Entry office. Check out the Nashville airport website for public transportation options to reach the airport.

  • Google Maps Directions: view the Nashville Global Entry center on Google Maps to get directions from your location.

  • When is the Nashville Global Entry interview location open?: the interview location is open from 1:00 p.m. - 4:00 p.m. on Monday-Thursday, though please note that interviews are by appointment only and the office is closed on federal holidays. You can call the Nashville Global Entry location using their phone number (615) 736-5861.

  • What is the address of the Nashville enrollment center?: You can reach the Nashville Global Entry enrollment center at the address 612 Hangar Ln 116, Nashville, TN 37217.


The front of the Nashville Global Entry Enrollment Center from Hangar Lane
The front of the Nashville Global Entry Enrollment Center from Hangar Lane

Where to Park at Nashville Enrollment Center for Global Entry Interview

  • Which Parking Lot to Choose: the Nashville Enrollment Center offers free parking directly adjacent to the Global Entry building. You will need to enter the parking lot on Hangar Lane (you should see "612 Hangar Lane" on signage on the building).

  • Reserve a Parking Spot: you can not reserve parking at the Nashville Global Entry enrollment center, however, fortunately because the enrollment center is in a dedicated building there should be ample free parking available by the building.

  • How Much does Parking Cost: parking at the Nashville Enrollment Center is free.


Arial view showing the Nashville Global Entry Enrollment Center parking lots
There are many parking spots around the Nashville Global Entry Enrollment Center

After the Interview

Once approved, you will receive your Global Entry card in the mail within a few weeks. This card will expedite your travel process, allowing you to use Global Entry kiosks at Nashville Airport (BNA) and other participating airports. Global Entry membership includes TSA PreCheck, further easing your travel process.


Conclusion

Completing the Global Entry interview process at the Nashville Enrollment Center is an excellent choice for travelers seeking to skip wait times at customs when re-entering the country. By following the steps outlined in this guide and adequately preparing for your interview, you'll be well on your way to enjoying the benefits of hassle-free international travel. Choose Nashville as your interview location, and you'll not only streamline your travel experience but also have the opportunity to explore the vibrant city of Nashville while you're in town. Unlock the world of seamless international travel by embarking on your Global Entry journey today.


No Global Entry interviews available in Nashville?

Check the latest interview wait times at Nashville Enrollment Center. The Nashville Enrollment Center is a high-demand location for Global Entry interviews, and is often booked out 6+ months straight. While there tends to be limited availability, there are frequent cancellations meaning slots do open up at shorter notice. In order to take advantage of these cancellations, you can either closely track the TTP website for availability, but please note that often the cancellations slots become booked within 1-2 minutes, so this approach may be impractical. The alternative is to use an automated alert system, such as our service Global Entry Tracker, which will send you real-time emails for when there is availability at the Nashville interview location. You can select up to three locations to track and select a desired date range so that you only get notified when a closer appointment date opens up. Learn more about our service and contact us if you need help securing your appointment.

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