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  • Grant Havekost

South Bend (SBN) Global Entry Interview Process: Complete Guide

Introduction

Indiana's South Bend International Airport (SBN) offers a convenient location for those seeking to streamline their international travel experience through the Global Entry program. This trusted traveler program (TTP) provides expedited clearance for pre-approved, low-risk travelers, allowing for a seamless passage through customs and immigration upon arrival in the United States. In this guide, we'll walk you through the Global Entry interview process at SBN and provide valuable tips to ensure a smooth experience.


 

No interview appointments available in South Bend?

Check the latest interview wait times at SBN. Appointments open up because of cancellations & reschedules, but you have to act fast because they get booked within minutes. Want to receive real-time notifications when an appointment becomes available at South Bend International Airport? Learn more about our notification service, which our customers have been using to get their interview booked in days.

 

What is Global Entry?

Global Entry is a program by U.S. Customs and Border Protection (CBP) that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter through automatic kiosks at select airports, including South Bend International Airport (SBN), making international travel a breeze.


Why Choose South Bend (SBN) for Your Global Entry Interview?

Selecting SBN for your Global Entry interview offers several advantages:

  1. Proximity: For residents of Indiana and surrounding areas, SBN provides a convenient and accessible location for the interview process. The South Bend International Airport enrollment location can also be a good option for residents in Indianapolis, and even Chicago and Detroit when there isn't any interview availability at their state's Global Entry enrollment center.

  2. Efficiency: The Global Entry enrollment center at SBN is typically well-organized, ensuring a smooth and efficient interview experience.

  3. Convenience: Completing your interview at SBN allows you to immediately benefit from the Global Entry program upon your next international trip.


South Bend International Airport Global Entry Interview Location and Hours

  • Address: the South Bend Global Entry enrollment center is in the main terminal on the far east side of the terminal across from the South Shore line railway station. The airport can be located using the address 4501 Progress Drive, South Bend, IN 46628. Continue reading for detailed instructions on how to find the office inside the terminal.

  • Phone: you can contact the South Bend Global Entry office using their phone number (574) 232-9650.

  • Operating Hours: the South Bend SBN Global Entry center is open from 11:00 a.m. to 3:00 p.m. on Tuesday and Wednesday only, and closed on Federal Holidays. Note that you must make an appointment in advance.


The Global Entry Interview Process at South Bend

Let's dive into the specifics of what you can expect during your Global Entry interview at the South Bend SBN enrollment location:

  1. Complete your Global Entry Application: the very first step in everyone's Global Entry journey is to submit your Global Entry application on the Trusted Travelers Programs (TTP) website. Your application will require basic information like job history, address history, travel history, as well as a non-refundable application fee ($100 prior to October 1st 2024, $120 after due to fee updates).

  2. Become conditionally approved: once your application is submitted, the government will review your details. If they do not require any more information or have follow-up questions, your application will be marked as "Conditionally Approved" at which point you're allowed to schedule your interview.

  3. Schedule Your Appointment: you will need to schedule an appointment through the Trusted Traveler Programs (TTP) website. Ensure you choose a date and time that suits your availability. Check the latest interview wait times at SBN.

  4. Arrival at the South Bend International Airport Enrollment Center: On the day of your interview, arrive at the SBN enrollment center, conveniently located within the Main Terminal on the far eastern end of the terminal. Plan to arrive a bit early to give yourself time to park.

  5. Required Documents: Make sure you have all the necessary documents with you, including your valid passport, the Conditional Approval letter from your TTP account, another government-issued ID, such as a driver's license, proof of residency (a utility bill or lease agreement to verify your address)

  6. The Interview: The Global Entry interview is typically a straightforward process, lasting around 15 minutes. During the interview, a Customs and Border Protection (CBP) officer will verify your identity and cross-check the information on your application, ask you questions about your travel history and, in some cases, your criminal background (if applicable), capture your fingerprints, provide instructions on how to use the Global Entry kiosks at the airport.

  7. Approval and Membership: If everything checks out during your interview, you'll receive approval for Global Entry. Your membership card will be mailed to you within a few weeks. Once you have your Global Entry membership, you can begin enjoying expedited customs and immigration clearance.


Does the South Bend Interview Location Accept Walk-Ins?

No, the South Bend Global Entry enrollment center does not accept walk-ins for interviews. You must make an appointment in advance via the TTP website, or conduct your interview via Enrollment Upon Arrival. Check the latest interview wait times at SBN.


Does South Bend International Airport do Global Entry Enrollment Upon Arrival?

No, the SBN Airport Global Entry enrollment center does not participate in enrollment upon arrival, which allows Global Entry applicants who are conditionally approved to complete their interview upon arrival into the United States. This may change in the future, so be sure to check the Global Entry CBP website for the latest status at SBN and find other participating airports, such as Indianapolis International Airport (IND).


Preparing for Your Global Entry Interview

Here are some essential tips to help you prepare for a successful Global Entry interview at the SBN enrollment location:

  1. Review Your Application: Before your interview, thoroughly review your Global Entry application to ensure all the information is accurate and up-to-date.

  2. Arrive Early: Plan to arrive at the enrollment center a bit earlier than your scheduled appointment to accommodate any potential delays.

  3. Required Documents: Double-check that you have all the necessary documents with you, including your passport, Conditional Approval letter, and proof of residency.

  4. Dress Appropriately: While there's no formal dress code, it's advisable to dress neatly and professionally for your interview.

  5. Stay Courteous: During the interview, maintain a polite and respectful demeanor with the CBP officer. Answer questions confidently and honestly.

  6. Stay Informed: Stay updated on any changes or updates related to the Global Entry program or interview process, especially if you need to reschedule your appointment.


Where is the South Bend Global Entry Interview Location?

  • Located Inside the Airport: the Global Entry interview office at SBN is conveniently located inside the airport Main Terminal on ground level at the far eastern end of the terminal. When you arrive, let the CBP Officer know by ringing the bell inside the vestibule.

  • Get to South Bend airport using Public Transport: You can reach South Bend International Airport using the South Shore railway which connects the airport to downtown Chicago and cities in between. If you're coming from downtown South Bend then there are bus options available. Check out the SBN airport transportation website for additional public transportation options and more information.

  • Google Maps Directions: view the South Bend (SBN) Global Entry interview location on Google Maps to get directions from your location.

  • View the South Bend Airport Map: check out the South Bend airport map to orient yourself around the airport grounds and within the terminal when you arrive for your interview.

  • When is the South Bend Global Entry interview location open?: the South Bend Global Entry interview office is open from 11:00 a.m. - 3:00 p.m. on Tuesday and Wednesday only, and is closed on Federal Holidays. You can call the SBN Global Entry location using their phone number (574) 232-9650 if you have any questions.

  • What is the South Bend (SBN) Global Entry address? The interview center is located in the main terminal at the SBN airport address: 4501 Progress Drive, South Bend, IN 46628.


Where to Park at South Bend Airport (SBN) for Global Entry Interview

  • Which Parking Lot to Choose: the Short Term Parking Lot is the closest place to park for your Global Entry interview at South Bend airport, and is only a 1 minute walk to the terminal. The Long Term Parking Lot is also a great option if the Short Term Parking Lot is full, given it's also directly in front of the terminal and is a 2-4 minute walk to the terminal. Both parking options are uncovered.

  • Do I need to reserve a parking spot: it's currently not possible to reserve a spot in the Short Term or Long Term parking lots at South Bend airport. This may change in the future, so be sure to check the South Bend Airport parking website.

  • How Much does Parking Cost: parking in either the Short Term or Long Term lots for under two hours should cost you around $2.00 to $4.00, and you'll likely only need 1 hour in total for your interview appointment. Use the South Bend Airport parking cost estimator which has the latest parking pricing.

  • Parking Contact Information: you can call the South Bend airport at (574) 282-4590 with any questions.


After the Interview

Once approved, you will receive your Global Entry card in the mail within a few weeks. This card will expedite your travel process, allowing you to use Global Entry kiosks at South Bend International Airport (SBN) and other participating airports.


Conclusion

Completing the Global Entry interview process at the South Bend International Airport enrollment location is an excellent choice for travelers seeking expedited customs and immigration clearance. By following the steps outlined in this guide and adequately preparing for your interview, you'll be well on your way to enjoying the benefits of hassle-free international travel. Unlock the world of seamless international travel by embarking on your Global Entry journey today.


No Global Entry appointments available at South Bend International Airport SBN?

Check the latest interview wait times at South Bend International Airport. SBN is a high-demand airport for Global Entry interviews, and is often booked out 6+ months straight. While there tends to be limited availability, there are frequent cancellations meaning slots do open up at shorter notice. In order to take advantage of these cancellations, you can either closely track the TTP website for availability, but please note that often the cancellations slots become booked within 1-2 minutes, so this approach may be impractical. The alternative is to use an automated alert system, such as our service Global Entry Tracker, which will send you real-time emails for when there is availability at South Bend SBN. You can select up to three interview locations to track and select a desired date range so that you only get notified when a closer appointment date opens up. Learn more about our service and contact us if you need help securing your appointment.

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